Privacy policy
KHAANA REPUBLIC RESTAURANT L.L.C.
Website Terms & Conditions, Privacy Policy, Delivery Policy, Refund Policy & Promotions Terms
Effective Date: 16/07/2026
Welcome to KHAANA REPUBLIC RESTAURANT L.L.C. (“KHAANA REPUBLIC”, “Restaurant”, “we”, “our”, or “us”).
These Terms & Conditions govern your use of our website, online ordering platform, and any services offered by KHAANA REPUBLIC RESTAURANT L.L.C.
By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and all policies contained within this document.
Company Name: KHAANA REPUBLIC RESTAURANT L.L.C.
Registered Address:
Shop No. G-15, Diamond Business Center 2, Plot No.183-0, Al Barshaa South Third, Dubai, Dubai
You must be at least 18 years of age to place an order.
If you are under 18 years old, orders must be placed under the supervision of a parent or legal guardian.
Orders may be placed through our website for:
Once payment has been successfully completed, an order confirmation will be sent.
Receipt of an order confirmation does not automatically mean the order has been accepted. KHAANA REPUBLIC RESTAURANT L.L.C. reserves the right to reject or cancel any order for reasons including but not limited to:
Where payment has already been received, an appropriate refund will be processed.
Menu items, ingredients, prices and offers are subject to change without prior notice.
Food images displayed on the website are for illustrative purposes only.
If an item becomes unavailable after an order has been placed, we may:
All prices are displayed in AED (United Arab Emirates Dirhams).
Prices shown at checkout represent the final payable amount including applicable taxes, VAT, delivery charges or service charges where applicable.
We accept payment methods displayed on the checkout page, including where available:
Payments are processed through secure third-party payment providers.
We do not store your complete debit or credit card information.
Delivery is available only within selected serviceable areas.
Availability may change without prior notice.
Estimated delivery times are provided for convenience only.
Delivery times may vary due to:
While we strive to deliver within the estimated timeframe, delivery times are not guaranteed.
Applicable delivery fees, packaging charges or service charges will be displayed before payment.
Customers are responsible for providing:
If delivery cannot be completed due to incorrect information or customer unavailability, the order may not qualify for a refund once food preparation has commenced or the order has been dispatched.
Food should be consumed immediately after delivery.
We are not responsible for food quality affected by delayed consumption or improper storage after delivery.
Customers should collect pickup orders promptly.
Food quality cannot be guaranteed for delayed collections.
10. Allergies & Dietary Information
Our kitchen handles ingredients including but not limited to:
Although we take reasonable precautions, we cannot guarantee that any menu item is completely free from allergens.
Customers with allergies should contact us before placing an order.
11. Promotions & Voucher Terms
Promotions, vouchers, loyalty rewards and discount codes are subject to the following conditions.
KHAANA REPUBLIC RESTAURANT L.L.C. reserves the right to modify or withdraw any promotion without prior notice.
Orders suspected of fraud or abuse may be cancelled.
12. Refund & Cancellation Policy
Orders may be cancelled before preparation begins.
If food preparation has already started, cancellation requests may not be accepted.
Orders already dispatched for delivery generally cannot be cancelled.
If KHAANA REPUBLIC RESTAURANT L.L.C. cancels your order due to operational reasons, unavailable items, or payment issues, a full or partial refund will be processed as appropriate.
Refunds may be approved for:
Photographic evidence may be requested to support a claim.
Refunds will generally not be provided where:
Nothing in this policy limits any rights available to consumers under applicable UAE law.
Approved refunds will normally be processed using the original payment method.
Card refunds typically take 5–14 business days, depending on the issuing bank and payment provider.
Any missing or incorrect items should be reported within 2 hours of delivery.
Following verification, we may:
We may collect:
We use personal information to:
Payments are securely processed by third-party payment providers.
KHAANA REPUBLIC RESTAURANT L.L.C. does not store complete card details.
Information may be shared only with:
We do not sell your personal information.
Our website uses cookies to:
You may disable cookies through your browser settings.
You may receive marketing communications if you have subscribed or where permitted by law.
You may unsubscribe at any time.
We maintain reasonable technical and organisational measures to protect personal information.
Personal information is retained only for as long as necessary or as required by law.
Subject to applicable laws, you may request:
Customers agree to:
All website content including:
is the property of KHAANA REPUBLIC RESTAURANT L.L.C. unless otherwise stated.
No content may be copied, reproduced, distributed or used without prior written permission.
We strive to keep our website available at all times.
However, maintenance, technical issues or events beyond our control may occasionally interrupt access.
To the maximum extent permitted under applicable law, KHAANA REPUBLIC RESTAURANT L.L.C. shall not be liable for indirect, incidental, consequential or special damages arising from the use of the website or services.
Nothing in these Terms excludes any consumer rights that cannot legally be excluded under applicable UAE law.
We shall not be liable for delays or failures caused by events beyond our reasonable control including:
KHAANA REPUBLIC RESTAURANT L.L.C. reserves the right to update these Terms and Policies at any time.
The latest version will always be available on our website.
Continued use of the website after updates constitutes acceptance of the revised Terms.
These Terms & Policies shall be governed by and construed in accordance with the laws of the United Arab Emirates and the applicable laws and regulations of the Emirate of Dubai.
Any dispute arising from the use of the website or services shall be subject to the exclusive jurisdiction of the competent courts of Dubai, unless otherwise required by applicable law.
For any enquiries relating to orders, refunds, privacy, or these Terms & Conditions, please contact:
KHAANA REPUBLIC RESTAURANT L.L.C.
Email: info@khaanarepublic.com
Phone: +971 56 7625387
Website: https://khaanarepublic.com
Registered Address: Unit G-15, Diamond Business Center 2 Near Mediclinic Parkview Hospital Arjan, Al Barsha South 3rd Dubai, United Arab Emirates